Privacy Policy

1. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties.

Information you provide

• Account information — your name, email address, and password when you register.
• Profile and brand data — brands, prompts, competitors, and URLs you add to track.
• Payment information — billing details processed by our payment provider (we do not store full card numbers).
• Communications — messages you send us through forms, email, or support.

Information collected automatically

• Usage data — pages viewed, features used, and actions taken in the Service.
• Device & log data — IP address, browser type, device information, and timestamps.
• Cookies — as described in the Cookies section below.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and maintain the Service, including scanning AI engines for the prompts and brands you track;
• Create and manage your account and process payments;
• Respond to your requests and provide customer support;
• Send service-related and, where permitted, marketing communications;
• Monitor, analyze, and improve the Service's performance and security;
• Comply with legal obligations and enforce our terms.

3. Legal Bases for Processing

Where data protection laws such as the GDPR apply, we process personal data on these bases: performance of a contract (to provide the Service), your consent (for marketing and certain cookies), our legitimate interests (to secure and improve the Service), and compliance with legal obligations.

4. Cookies & Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling some cookies may affect how the Service works. [List the analytics and cookie tools you actually use, e.g. Google Analytics, here.]

5. How We Share Information

We do not sell your personal information. We share it only in these situations:

• Service providers — vendors who help us operate the Service (e.g. hosting, payment processing, analytics, email delivery), under contracts that limit their use of your data. [List your key processors, e.g. payment provider, hosting provider.]
• Legal & safety — when required by law, to enforce our terms, or to protect the rights and safety of users and the public.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with notice where required.

6. Data Retention

We keep your information for as long as your account is active and as needed to provide the Service, then retain and delete it in line with our legal and operational requirements. You can request deletion as described in "Your rights" below.

7. Data Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please keep your account credentials confidential.

8. Your Rights & Choices

Depending on your location, you may have the right to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us using the details below. You can also opt out of marketing emails at any time via the unsubscribe link.

9. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for such transfers. [Name the primary country/region where data is processed.]

10. Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect their personal information. If you believe a child has provided us data, please contact us and we will delete it.

11. Third-Party Services

The Service may link to or rely on third-party services (such as AI engines we query and payment providers). Their handling of your information is governed by their own privacy policies, not this one.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, for material changes, provide additional notice where required.

13. Contact Us

If you have questions about this Privacy Policy or your data, contact us at hello@rankllm.link or through our contact page. Rankllm is an childproduct of jeenam infotech